Posted by Mezei on January 08, 1998 at 23:26:32:

In Reply to: Re: Managing Systems that Can Self-Manage Themselves posted by Yogesh Malhotra on January 08, 1998 at 18:15:41:

It's true - and its a wonder - why we attempt to externally manage internal processes, when these very processes (employees?) are intelligent enough to manage themselves. Manage is a very strong word, there is little room to interpret knowledge in any other way than 'control'. Which is why I think the discussion on KM begins to make more sense when the management of knowledge is seen as an individual pursuit. It is up the knowledge worker to effectively manage knowledge (which I believe involves synthesizing opposing views or issues), and up to the boss to give him/her the organizational structure and cultural practices which facilitate this process.

I recently hit on the idea that 'information is knowledge, which has been taken out of context'. Knowledge is contextual, knowledge is understood in terms of big pictures. When we isolate an idea, when we lose the context, then it becomes information. So an info system might help an organization fill in the big picture, and in doing so become more adaptive to the actual reality they are facing. The more the big-picture is complete, the easier it is to adapt to it, because it is 'reality' that the organization is adapting to, vs pseudo-reality which can be construed on information alone.

Don

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