Posted by Jack Vinson on April 12, 2001 at 16:26:41:

In Reply to: Re: New in KM - need some direction posted by Martyn R Jones on April 10, 2001 at 23:41:30:

A cynical thread.... My question has to do with why an organization with a turnover of $8MM and so many employees would drop this kind of project on an inexperienced person? Is the project something requested by "management," but still doomed for failure?

I've just finished the entertaining, Serious Play by Michael Schrage. It suggests that any model (i.e. a knowledge map) that does not ruffle a few feathers is not modeling the right things. Models that prove exactly what they are expected to prove are useless, and models that are contrary to everything an organization believes won't be given the time of day. I highly recommend this book.

I certainly agree with your (Martyn) idea that KM needs to engender honesty and openness amongst the people who are supposed to be "doing" KM, both within an organization and amongst like-minded friends.

Jack

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Follow Ups:

• Re: New in KM - familiar with Cynicism Reilly Atkinson 01:02:35 04/14/01 (2)
  • Re: New in KM - familiar with Cynicism Jack Vinson 12:40:35 04/16/01 (1)
    • Re: New in KM - familiar with Cynicism Reilly Atkinson 14:19:34 04/16/01 (0)

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