Posted by Denham on March 15, 2001 at 23:16:57:

In Reply to: Marshalling the resources of a service business posted by James Wallace on March 15, 2001 at 21:27:43:

Greetings James,

Knowledge communities:
Groups formed to discover & address specific issues. Membership is voluntary, these communities of practice gather best methods, conduct after action reviews, invite specialists to share their insights, craft distinctions and build a memeory from persistent conversations. here are some links and resources:

http://www.voght.com/cgi-bin/pywiki?KnowledgeCommunity

Yellowpages:
Conversations to discover interests, learning desires, personal networking and hobbies. Yellowpages are best conducted as exploratory dialogs, around a core template which lists contact information, interests, future learning objectives, areas where mentoring is wanted and where that service can be provided. You may wish to consider automatic profiling tools such as Autonomy, Orbital, Tacit or RagingKnowledge if this is key for competitive advantage.

http://www.voght.com/cgi-bin/pywiki?YellowPages

Read Nancy Dixon's Book "Common Knowledge" for further ideas in this area.

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