Posted by Vaughn P Fox on November 20, 2000 at 01:22:49:

In Reply to: Re: Needs driven KM posted by Denham on November 17, 2000 at 11:10:13:

Denham,
The military calls it “commander’s Intent”. A Message to Garcia is a book that provides a good example of person who understood the meaning of commander’s intent. Knowing how a person thinks and operates, especially under difficult situations tends to foster a clear understanding of intent. A person who clearly understood your intent, empowered with authority, leadership and functional expertise typically found in an efective CKO, would work w/ you and your staff to develop an architecture that would promote discovery of critical requirements, foster professional growth, harness intellectual capital and influence organizational design and relationships between people that formed your organization.
In that environment, the KM architecture would provide you with information in a format that promoted knowledge you would need…and through unfiltered feedback between you and your CKO, enable that KM environment and the people who created that environment to improve the format of information, so that it would become even more useful to support your current requirements and future plans.
Your hesitation as to who should identify information needs may provide you with an opportunity to take an operational pause and reflect on what it would be like in an environment like the one mentioned above. If people you work with clearly understood your intent and they were leaders that recognized the meaning of your vision and the actions and issues necessary to satisfy that vision, do you think they would struggle with providing you information in a format that would promote knowledge you would need to make decisions capable of achieving desired results…even when faced with unexpected actions or issues? I would be interested in your response. I hope this information was useful. Respectfully, Vaughn.

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Follow Ups:

• Re: Needs driven KM Denham 10:29:44 11/21/00 (1)
  • Re: Needs driven KM Vaughn P Fox 23:08:33 11/21/00 (0)

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