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Re: K from D/I


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Posted by Vaughn P Fox on October 26, 2000 at 00:44:06:

In Reply to: K from D/I posted by Gautam on October 25, 2000 at 05:58:37:

Gautam,
This response is going to differ from other responses that you will receive concerning your question, because this response goes against all of the so called “KM duty expert” thinking. It is my impression that knowledge is a form of information. There are basically four classifications of information:
1. Raw data
2. Processed data
3. Knowledge
4. Understanding
Take a look at the process used by most people when they make a decision: most often people are stimulated by raw data that they review. This review allows them to attach some type of meaning to the raw data. At that point they have processed data. They then apply judgment and objective reasoning to the processed data to achieve knowledge. Once the person is willing to make a decision, you could say the person has achieved a level of understanding that he or she needs to make that decision...even in the face of uncertainty. Most decisions influence actions and issues, which need to be evaluated to determine if it did, or did not achieve desired results. The entire process just described utilized four basic classifications of information to support decision-making.
I may not gain knowledge from the same processed data that enables you to gain knowledge. Your experiences, intellect, motivation, cultural mindset, etc., are different than mine. People are different. To expect effective KM to occur without recognition of information necessary to complete tasks used to satisfy critical requirements is an unrealistic expectation. I hope this information promotes knowledge you need to succeed. Respectfully, Vaughn.



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