Posted by Vaughn P Fox on October 20, 2000 at 13:00:02:

In Reply to: Re: The Potential for Knowledge Management in Conflict Management posted by Reilly Atkinson on October 18, 2000 at 21:04:54:

Reilly,
I am amazed. I normally cherish reading your comments, but on this particular issue I would have to disagree with your comments in the previous posting. In any type of conflict people that possess knowledge of his or her adversary are most likely going to overcome adversity and win. Words contained in your last posting gave me the impression that you were insinuating emotions render knowledge and managing knowledge almost useless. If that interpretation is correct, I would have to say you are wrong.
Knowledgeable people understand intent and gain a better appreciation of what people will or will not do when placed under pressure or in a conflict rich environment. Some people call this “gut instinct”, but to me gut instinct is just another term for knowledge. Knowledge people had at that time was used to evaluate the situation or event and make a decision...all in the face of uncertainty. It is crystal clear to me that knowledge plays a pivotal role in making decisions that are capable of achieving desired results during any type of conflict. The only difference is that it is much more difficult to manage knowledge during a conflict situation, whereas it is much easier to manage knowledge in a controlled environment. When you wipe away all the chafe, knowledge is knowledge no matter what type of environment it supports. Understanding cultural differences arms people with knowledge they need before attempting any type of negotiations. More often than not, what I observe are people ignorant of those cultural beliefs and variances attempting to bring different groups together. By chance that action may work, but long-term resolution is more often brought about when people conducting and facilitating the negotiations are knowledgeable of cultural, spiritual and motivational beliefs. That knowledge often arms people with extremely powerful negotiation tools that can then be used to weave solutions amiable to all concerned. Thanks for the exchange of knowledge old wise one. Have you read the book called “To Win a War” by Richard Hollbrook, which explains how knowledge was used to resolve conflict between three different warring nations. Looking forward to your response. R/S, Vaughn.

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Follow Ups:

• Re: The Potential for Knowledge Management in Conflict Management Reilly Atkinson 18:51:43 10/20/00 (7)
  • The ethics of knowledge management in a conflict situation Daan de Koning 04:28:17 10/23/00 (4)
    • Re: The ethics of knowledge management in a conflict situation Vaughn P Fox 13:36:09 10/23/00 (3)
      • Re: The ethics of knowledge management in a conflict situation Daan de Koning 06:05:04 10/24/00 (2)
        • Re: The ethics of knowledge management in a conflict situation Ron de Weijze 19:20:56 01/10/01 (0)
        • Re: The ethics of knowledge management in a conflict situation Vaughn P Fox 22:51:28 10/24/00 (0)
  • Re: The Potential for Knowledge Management in Conflict Management Vaughn P Fox 22:20:53 10/21/00 (1)
    • Daan & Vaughn Reilly Atkinson 19:11:49 10/23/00 (0)

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