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Re: what's the way to represent tacik knowledge of an enterprise?


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Posted by Robert Benjamin on September 10, 2000 at 02:05:42:

In Reply to: Re: what's the way to represent tacik knowledge of an enterprise? posted by Ron de Weijze on September 09, 2000 at 17:10:18:

Ron

Thanks for your interesting response. Your comment on some sociological aspects makes me realize, once again, that he success of any clever plan or idea depends on the social structure and adequacy of its members.

On the other hand, if cultural alignment between a knowledge facilitator and a knowledge-participant group for lack of a better word) is one of the critical success factors for capturing tacit knowledge, surely the current paradigm of international business and systems consulting should eventually be questioned?

Does cross-cultural globalization intone a higher risk of solution failure? If so, has this factor ever been investigated and cited as probable cause for project (context and delivery) failure)?

Furthermore, assuming we are vaguely on the right track here, why do companies then "waste" so much money on hiring consultants from far away countries, who speak with strange accents and symbolism?

Did KM "tell" the world to do so? Did the desire for "instant" competitiveness drive us out of sound business models? How would KM companies fare in another 10 years? I think it better to develop homespun competence and exporting the products of competence as capability, than merging the competence with a wildcard and having a potentially risky outcome.

Tom Peters recently visited South Africa. In a beautiful case of atrocious information sharing, the marketing blurp was published in a computing weekly, 2 days before the scheduled talk. We usually only get our hands on these publications a week or so after publishing date.

I think South Africa can ill afford such missed opportunities, but it does prove the point how a society can become so globally minded, that they totally neglect the begging competence in their back garded. Would you agree that there is something intrinsically wrong with such a picture? ...and then we would like to engineer tacit knowledge..:-)

Regards,

Robert


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