Posted by Michael Kran on June 21, 1997 at 00:53:00:

In Reply to: How to Harvest your Employees' Knowledge? posted by Yogesh Malhotra on June 20, 1997 at 09:41:55:

I think the title is intentionally revealing and misleading.

It is revealing because it speaks to a business philosophy that it held by the audience the article most needs to reach. It is the philosophy that treats employees as just another resource to be optimize, like plant and equipment or capital.

It is a misleading title, because once into the body of the article, we -- the readers -- are informed that philosophy is outmoded and obsolete. The message is clear: "communities of practice" are owned and operated by the members and it is IT's job to support that community. It is even IT's job to help measure particpation, so that the business managers can justify the IT budget.

Taken in this way, -- and observing the anticipated readership of Datamation --this article is really a form of coaching. The IT manager needs to know how to make the business manager a success. The message is clear: Support the "communities of practice" and help measure the results. With this, the business manager can demostrate results, take credit and get more budget allocated to IT.

---

Follow Ups:

• Re: The title appears to reflect the prejudice of the audience, yet misleads, then instructs Robert Noakes 12:00:38 5/16/98 (0)

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: