Posted by John Tieso on August 23, 2000 at 21:52:14:

In Reply to: Re: what's the way to represent tacik knowledge of an enterprise? posted by Robert Benjamin on August 14, 2000 at 01:18:30:

Robert:

At least partially, I agree with you that process derives from function and data. part of me also says that a slice of the problem lies in the terminology used to disucss the methods and techniques.

One of the things that we tried to do in the Government reengineering/redesign are was to come to concensus on terms--process,function,activity.

We defined process as the overarching--or enterprise responsibility area. (i.e (Medical Care)

Functions were specific sub-groupings within that responsibility area that allowed categorizeation of work. (I.e. Inpatient medical care)

Activites was the work actually being performed on some basis (i.e inpatient nursing care)

Data could be applied at all levels and, in fact, by using a structured approach such as SADT, the 'functions' as you would describe them neatly fall out organizationally, functionally, and by work unit, as does their data.

Any type of process engineering could use similar techniques to define new processes, improve them, consolidate them, or divide them functionally.

have a good day

JT

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Follow Ups:

• Re: what's the way to represent tacik knowledge of an enterprise? Robert Benjamin 15:40:22 08/24/00 (4)
  • Re: what's the way to represent tacik knowledge of an enterprise? John Tieso 14:39:21 08/26/00 (3)
    • Re: what's the way to represent tacik knowledge of an enterprise? Robert Benjamin 02:27:11 08/28/00 (2)
      • Re: what's the way to represent tacik knowledge of an enterprise? John Tieso 08:31:46 08/28/00 (1)
        • Re: what's the way to represent tacik knowledge of an enterprise? Robert Benjamin 16:50:45 08/28/00 (0)

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