Posted by Vaughn P Fox on June 08, 2000 at 12:23:14:

In Reply to: KM in education posted by Dr Edward Sallis on June 04, 2000 at 12:21:59:

Sharing knowledge used to make decisions that influence actions and issues used to achieve desired results can have a positive impact on higher education institutions…especially if those organizations are able to quantify critical information needs and the processes used to satisfy those needs.
Every organization is different. Organizations may vary with reference to the type of skill sets required by personnel that form each organization. Relationships between people may vary between different organizations. Personnel may use different capability sets to conduct activities that satisfy each task used to accomplish critical needs. The ability to share and disseminate quality information in a format that is easily understood may vary amongst personnel that form each organization. Although the composition of each organization may vary, you will find basic information needs between different organizations remain relatively the same.
Most organizations, whether they are classified as an educational, corporate or military organization will continuously strive to learn as they grow. Knowledge Management can provide some innovative tools/methodologies, procedures, training, information technology, and network infrastructure that can be helpful to assist those that need to succeed…but only if the personnel that form each organization are willing to learn.
Willingness to learn combined w/ an environment based on a foundation of trust is a good start point to use KM solutions…especially if “those that don’t know what they don’t know” are able to recognize what they do need to succeed.
I am familiar with an organization built on a foundation of ethics that are clearly defined and enforced. Trust is fostered through teamwork and camaraderie. The real stumbling block in that organization is the recognition of critical needs and the processes used to satisfy those needs. What I find to be real interesting is that this organization has applied resources to determine critical information needs and the processes used to satisfy those needs. By recording critical needs that are verified by personnel that form each organization they are able to develop useful (integrated) solutions that identify the proper mix of personnel, procedures, information technology, network infrastructure, training, security and information (input and output). This action allows them to become a learning organization…ensuring current needs are satisfied by solutions that achieve desired results.
Developmental education programs tailored to support recognized needs derived from competency criteria that is directly linked to performance indicators derived from process recognition of critical needs is a recipe for success….especially if managed over time using commonly understood KM tools and procedures. Hope this helps. R/S, Vaughn.

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Follow Ups:

• Re: KM in education Ron de Weijze 19:30:56 06/26/00 (1)
  • Re: KM in education Vaughn P Fox 18:42:19 07/25/00 (0)

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