Posted by Imran Mirza on June 06, 2000 at 00:25:42:

In Reply to: Re: Where KM Strategies Fail posted by Michael Wunram on June 02, 2000 at 06:10:03:

Hi Robert:

Agreed. But...having spent most of my Information Management career in a public sector, I believe that most executives dont know that they have people working for them! I see a division in the "visioning" process between the top and the bottom folks. In fact, even in conducting day to day business, as long as the executive is not impacted, they could not care less what the bottom level guys do (perhaps not so in the private sector as much??). In most regular strategy sessions - its mostly motherhood and apple pie statements - "right info to the right person at the right time" type of stuff. I recall one strategy session as it related to doing program management in an organization that did not understand what a "program" was, I was the facilating consultant when I stated jokingly something to the effect "Clearly, the end objective is to ensure that appropriate programmatic synergies are exploited to the fullest extent possible" - and it was a hit - I let it ride!

With respect to KM strategy - it has to be very specific and very much focussed on the organization and the human interfaces required to make it a success. I am now in the process of developing one for a government organization - so ask me in another month or two and i will let you know how it went. In the meantime, I am reading everything I can (including these discussion points)and trying to collate the relevant information for a good strategic document.

For Robert, i do not have a good source at the moment, but what Michael suggested is a good start, I believe the text has to do with HP president making that statement, I did not know that it was a book though. In the meantime, if anyone has any good ideas for a KM strategy structure or framework, let me know.

Thanks

Imran Mirza

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Follow Ups:

• KM Strategy notes Denham 07:53:44 06/06/00 (1)
  • Re: KM Strategy notes Imran Mirza 08:54:22 06/07/00 (0)

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