Posted by Rodrigo Castro on June 04, 2000 at 17:50:50:

In Reply to: Re: Production planning and KM posted by Peter Malling on June 01, 2000 at 21:58:47:

Hello Maruchi

I don't know if Peter helped because he is flying very high up and you are starting at a very basic level.

Data captured in an ERP reflects the "state" of things in the organization and its accumulation will contain "history about the states". There is a lot of potential knowledge in this history which can be "data mined"...But there is another source of knowledge which is "procedures" in the organization, how the data is used in transactions and decision making. Does your organization have the processes formalized some how?, is there a process handbook of some sort? (I dont mean the ERP manual, I mean the process that uses the ERP).

Regards

Rodrigo Castro

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