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Re: Where KM Strategies Fail


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Posted by Michael Wunram on June 02, 2000 at 06:10:03:

In Reply to: Re: Where KM Strategies Fail posted by Robert Benjamin on June 01, 2000 at 02:10:11:

Hi Robert,
principally I would say yes. The way to approach the development of a KM strategy
is generally similar to any other strategy, but the decisive differece is the focus.
While other strategies persue a well defined goal and define how this goal is to be achieved
a KM strategy must focus on enabling this "how". Setting this difference I now come to Imran´s
contribution. A KM strategy must be a top-down approach with a bottom-up view. And this is where
things get complicated. Most executives are unwilling to let their visions and decisions be
influenced by other employees, because they fear they could loose control of the situation. This
is exactly the point that I represent: A management must support the flow of information and knowledge
with a minimum of restrictions, thus "letting things run".

A good source for different practical strategies is the book of Davenport and Prusak. I actually do not have
the original title since I bought the german version but it should be something like:"If your company only knew what it knows"

Simply try it.

All the best

Michael


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