Posted by Jez Goldstone on May 08, 2000 at 09:39:13:

In Reply to: Re: KM Principles - feedback please posted by Robert Benjamin on May 04, 2000 at 07:27:03:

Reilly,

Yes, I see technology as enabling the flow of information. We are a multi-natioanl company with some 40,000 employees. I think that a 'KM system' is the only realistic way to get this information sharing going.

We often struggle to 'know what we know' and to use the cliche, 're-invent the wheel'.

KM as a strategy has not been explicitly stated as far as I'm aware - I'm working bottom up (no pun intended). Organisationally, the interest in KM sort of falls out of the need to provide access to information electronically as a part of e-business.

In terms of the stalking shadow of Rob's, I very much see KM as a topic dissapearing as the priciples and actions that I'm looking at get embedded in our everyday working patterns.

When you say that there's a 'strong commitment', are you saying that it's too strong? Should I be toning this down? My difficulty is in providing senior managemnt with something they can hook into. It's all very well espousing nice theory. They want to know how much it costs - it's not so much that there's not high level commitment - there is. It's more a 'where to start' sort of thing. I've been trying to make that start.

Jez

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Follow Ups:

• Re: KM Principles - feedback please Robert Benjamin 01:35:20 05/09/00 (2)
  • Re: KM Principles - feedback please Jez Goldstone 02:45:31 05/09/00 (1)
    • Re: KM Principles - feedback please Robert Benjamin 04:42:44 05/10/00 (0)

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