Posted by Robert Benjamin on May 08, 2000 at 02:18:36:

In Reply to: Knowledge Directories, Best Practice Repositories and HR posted by Allan Tudehope on May 08, 2000 at 01:04:49:

Hi Allan

I am not sure what you mean by an integrated knowledge directory? Could you explain please?

As for HR and KM systems? We are presently engaged in an HR system for multiple business units within a single company grouping. Each business unit is actually a company in its own right. The HR component of most of these business units are purely functional by demand. No fancy footwork expected here.

However, ALL HR relevant info should be on tap, contextually for each business unit, on a 24/7 basis. The system is obviously real time, and may be scaled to become a global system utilizing the typical delivery channels such as Web etc.

Once the system is fully scaled it may have to service in the region of 20 business units with a very large user base. The system has to be functional, scalable, extendable, has reach, stable, quick to use, easy to use, and available. In addition, it should support business processes and influence them positively. It should also pro-actively assist decision making via threshold tables. As another small request, it should have a fully integrated view of the human resources across all business units etc, etc. What fun!

One of the design imperatives for our proposed system is embedded technology/knowledge. This means we'll have to design to update knowledge in the repository as soon as it is received via the feedback loop. Sorry people, we could only manage a single-feedback loop.

In a future phase, the rule base supporting the knowledge logic may be able to "decide" the importance of feedback and adapt the rule base automatically. The concept architecture may include as many as three different rule bases. Yes, I am aware that this is very risky, but the realities are shouting out a lot louder than the backroom planning.

Our business processes are skeleton staffed and technology has to save the day. Technology CANNOT save the day, so design will have to save the day instead. Any system is founded on its architectural principles. The application of such a system for example, in the role of HR or KM, is usually represented in the functionality and user/organizational benefits quantified in terms of value/money spent/saved or lost/gained.

Regards

Robert

---

Follow Ups:

• Re: Knowledge Directories, Best Practice Repositories and HR Allan Tudehope 04:19:32 05/08/00 (1)
  • Re: Knowledge Directories, Best Practice Repositories and HR Robert Benjamin 06:18:20 05/08/00 (0)

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: