Posted by Denham on June 20, 1997 at 11:16:07:

In Reply to: How to Harvest your Employees' Knowledge? posted by Yogesh Malhotra on June 20, 1997 at 09:41:55:

Just the title of this topic is enough to send shivers through the organization. Supporting communities of practice is about helping individuals and groups engeage in deep dialog to sufrace assumptions, agree on purpose, share concerns, recognize opportunities and saty in sync with their clients and customers.

At the risk of repeating myself I believe the starting point is helping individuals form and refine their concepts. A method that works for me is to make the relationships beween concepts visible and explicit using mindmaps. This helps to identify, organize and rank contributing factors, find gaps and list uncertainties.

I would like to see more attention paid to tools and methods for ranking relationships, determining cuse and effect, assisting simulation to involve people in active learning, methods to help make important distinctions yet enable easy access to the corporate memory for new commers and ways to build that intangible necessity "trust" the power and the glue in communities of practice.

Collaboration tools are now well underway, workflow functions track timelines, document movements and commitments and will be enhanced with greater bandwith and multimedia shortly. Now is the time to pay attention to knowledge creation, (not datamining or retrieval of information objects) but assisting the synergy of the group mind, assisting quality critique, puling new ideas from the periphery.

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Follow Ups:

• Re: Tools for communities of practice Thomas M Larsen 09:33:49 2/10/98 (1)
  • Defining the Virtual Business Community Thomas M. Larsen 13:08:38 9/22/98 (0)
• Re: Tools for communities of practice David P. Klinkhamer 13:09:37 8/26/97 (0)
• Re: Tools for communities of practice David P. Klinkhamer 13:08:25 8/26/97 (0)
• Re: Tools for communities of practice David P. Klinkhamer 13:05:41 8/26/97 (0)
• Re: Tools for communities of practice Mezei 14:18:57 6/20/97 (0)

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