Posted by Denham on December 28, 1999 at 22:55:41:

In Reply to: Comment white paper EIlabs posted by Ron de Weijze on December 10, 1999 at 21:22:00:

I do not believe that the extreme innovation section of the KMC is selling snake oil and would like to see a more rational discussion of their methods, claims and results.

My understanding (I'm the first to admit this is very second hand information), is EILabs takes double loop learning very seriously. They use rules and rule sets to represent single loop knowledge practices (right information to right folk at the right time, data mining, information structuring, best practices, lessons learned), they search for the most effective meta-rules that identify and isolate the best of the single loop processes and apply this meta 'knowledge' to improve the knowledge creation.

My hesitancy has to do with using rules, this is a form of reductionism and results in very brittle systems that do not adapt well to chnages in the environment. If we apply this same general process but use patterns and a patterns language in a community of practice, I suggest we can help to speed knowledge creation and learning as well with more social interaction, lower risks and faster adoption.

There seems to be considerable merit in taking a step back and looking at how we learn, selecting best practices for learning to learn is a worthy KM strategy IMO. Be wary of snake oil it may come back to bite you once the bottle is opened!!

• LO, KM and CAS, getting closer to EILabs

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Follow Ups:

• Patent Medicine, Snake Oil and Deja-vu Martyn R Jones 15:54:12 12/29/99 (0)

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