Posted by alla taylor on December 08, 1999 at 10:22:21:

In Reply to: Knowledge Elicitation & Resistant Culture posted by allan taylor on December 08, 1999 at 08:48:41:

Some more thoughts on this...

Wilf Greenwood says: wilf@monaco.mc

"Getting individuals to share is much more a matter of giving them easy-to-use tools than retraining them psychologically ! To share openly, individuals need tools and top-level proactive assistance and approval. Motivation will arrive via feedback and automated feedback can help complete the knowledge loop. "

This could mean: develop the project as an intranet development (rather than a KM solution per se), get them to use it, then elicit their knowledge via use! That might get round the cultural problem, also putting in reward mechanism like: 'best suggestion of the week', or 'best idea nicked from somebody else', that's what some major case studies suggest!

comments welcome!

Dr. A. Taylor

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Follow Ups:

• Re: Knowledge Elicitation & Resistant Culture Meckler 14:19:30 12/30/99 (0)
• Re: Knowledge Elicitation & Resistant Culture - The Real World Unfortunately Anonymous 13:31:22 12/12/99 (1)
  • Re: Knowledge Elicitation & Resistant Culture - The Real World Reilly Atkinson 13:58:02 12/13/99 (0)
• Re: Knowledge Elicitation & Resistant Culture Reilly Atkinson 13:32:58 12/09/99 (0)
• Re: Knowledge Elicitation & Resistant Culture Richard 20:51:09 12/08/99 (4)
  • Re: Knowledge Elicitation & Resistant Culture al.taylor 05:42:13 12/17/99 (3)
    • Re: Knowledge Elicitation & Resistant Culture Richard 06:18:17 12/19/99 (2)
      • Re: Knowledge Elicitation & Resistant Culture allan taylor 06:27:03 12/21/99 (1)
        • Re: Knowledge Elicitation & Resistant Culture Richard 10:41:37 12/21/99 (0)

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