Posted by Ron de Weijze on November 12, 1999 at 19:12:42:

In Reply to: Re: KM dressed as Learning posted by Randy Jordan on November 03, 1999 at 23:25:40:

Content that stimulates positive emotional responses in non-technically oriented people using a technology-based KM system is, for one, mindmapping one's own mind. Knowledge elements are recollected facts and ideas of past experience, or immediately (intuitively) 'felt' relevance when applied to the question at stake; perhaps the question recollects its own contents through instinct (senses), intuition and intellect. The logic of a person's (or CoP's) expertise associates and relates these entities or elements. The visual representation in a mind-map of intuitive or even tacit associations or (quasi) logically related entities is pleasant for the mind's I, for it makes it feel to be extended and externalized. Like posting at Brint. This separation from the mind allows for deliberate manipulation ("management") and adaptation of the represented wicked and unpredictable environment or initial image. The map(s) can be spiced up by icons, colors, shapes and embedded attached documents, programs and URL's validating the entities. Next, mapped elements and relations can be reused in other, new, maps when seen from a different angle, logic, 'truth' or emotion, perhaps a day or a year later. Multiple maps model the same reality and/or idea. The reuse of elements (entities and relations) turns these elements into 'linking pins' between the maps that contain them or that they are attributed to. Their integration and organization by reuse and relation in context is induced by the changing (wicked) environment and a growing understanding in a healthy mind. Eventually a visualized '3-D' network or body of knowledge appears that can be rotated on screen, inspected (expanded) from angles that seem totally new but were implicit in the construction phase. The basic pattern will be determined by those elements that are reused most often, carrying most relations in most maps all at once. This makes them extra meaningful and gives them their multiplicity. Is this what non-technically oriented people would use a technology-based KM system for?? I know what you think if you are still reading. Yes I say, if, only if they recognize entities (icons) and relations (lines between icons) as their very own thought (expertise, logic, what they have learned). Concept maps have been reported to really work and computers now have the power, functionality and user friendliness to interactively change according to our unpredictable environments and minds.

Regards,
Ron C. de Weijze

• personal memory manager

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