Posted by Denham on November 11, 1999 at 14:46:06:

In Reply to: Re: KM dressed as Learning posted by Reilly Atkinson on November 11, 1999 at 14:14:26:

Reilly,

You have your finger on a key knowledge pulse. The best expose I seen on this subject is in Dorothy Leonard's 1995 "Wellsprings of knowledge". She talks of how we build very different mental models, values and cognitive skills depending on education and tacit transfer within the workplace.

Indeed those 'boundary spanners', translators, cross-pollinators are key folk in any large knowledge network. Often they go unrewarded and become the messengers that get shot at from both sides. Knowledge communities need the diversity of thought, perspectives and cognitive styles these different domain centric learnings bring and Leonard suggests creative abrasion and dpp dialog is one route to combine and 'leverage" (dare I use the word?) this advantage.

• Wellsprings of knowledge (review)

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