Posted by Couttsy on November 05, 1999 at 07:53:25:

As a lowly project manager (change) - I am constantly struggling to convince people of the benefits of BPR etc. One theory I am not convinced of KM. Would someone like to offer a real example of implementing KM - and how this impacted the bottom line?

(You can tell I work for a bank, huh?).

Thanks

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Follow Ups:

• KM case studies Denham 14:42:38 11/05/99 (1)
  • Re: KM case studies Reilly Atkinson 00:42:35 11/12/99 (0)

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