Posted by Yogesh Malhotra on October 31, 1999 at 15:29:29:

In Reply to: KM vs IM posted by Denham on October 31, 1999 at 14:59:17:

Very well stated Denham. Now to the 'people' and 'technology' components add the action and performance components in the context of 'business strategy' and you map on to the working definition for the 'new world of business' that has been guiding most of the knowledge creation and practices embedded in @Brint.com's contributions:

"Knowledge Management caters to the critical issues of organizational adaption, survival and competence in face of increasingly discontinuous environmental change.... Essentially, it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings."

This definition triangulates the definition of knowledge management based on 'people', 'technology' and 'strategy' and provides a basis for differentiating it from the earlier work on information management that had primarily focused upon 'technology' and 'people + technology.' It also brings the notion of performance closer to the issues at hand: knowledge, action and performance, which had been traditionally defined in a more dissociated form as the link between [information] 'technology' and performance. In this framework, the fact of the being of I or IT is important, but more important than that is the fact of 'utilization' of I and IT towards action and performance. It also highlights the dynamic context within which the various aspects of knowledge management need to be understood: and provides a bridge between the 'two worlds of business' [using terminology of Brian Arthur] and between the dynamic reality of the business environment and the 'theory of business' [using terminology of Drucker].

More later…

• Knowledge Management for the New World of Business

---

Follow Ups:

• Re: Knowledge Management for the New World of Business Greg Pickett 05:39:23 11/11/99 (0)
• Re: Knowledge Management for the New World of Business khaled 11:02:38 11/01/99 (0)
• Re: Knowledge Management for the New World of Business Vaughn P Fox 16:35:56 10/31/99 (10)
  • Re: Knowledge Management for the New World of Business Yogesh Malhotra 21:11:36 10/31/99 (0)
  • Decision making & KM Denham 17:09:15 10/31/99 (8)
    • Re: Decision making & KM Daan de Koning 08:25:16 11/07/99 (0)
    • Re: Decision making & KM Vaughn P Fox 20:47:43 10/31/99 (6)
      • KM beyond decision making Denham 22:08:43 10/31/99 (5)
        • Still, why? Reilly Atkinson 16:11:56 11/01/99 (4)
          • Re: Still, why? Mezei 19:01:21 11/02/99 (0)
          • Re: Still, why? Because of top quarks of course! Kees de Vos 20:11:10 11/01/99 (0)
          • Re: Still, why? Denham 17:12:20 11/01/99 (1)
            • Re: Still, why? Ron de Weijze 19:30:02 11/11/99 (0)

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: