Posted by Denham on October 31, 1999 at 14:59:17:

In Reply to: KM, IM, Why two not one? posted by Reilly Atkinson on October 31, 1999 at 12:26:21:

Reilly,

The essential difference is between access and learning. Information management has a focus on data processing, collection, storage and access to explicit objects (mainly documents, transactions and sensor measurements). The main thrust of IM is analysis of data and presentation of results.

With KM the there is a fundamental shift of emphasis from (automated) capture, storage, analysis and display of data and results to collaborative interaction, dialog, learning, reflection and synthesis. The focus is on collaboration, group inquiry, meaning making, formation of distinctions. This is a shift from being driven by data to creating collective intelligence that drives a company. A shift that looks at how technology can support, scale and discover relationships, conversations, events, practices, learning histories.

The drivers for KM are different from IM, i.e. innovation, awareness, adaption, corporate intelligence, pattern discovery, profile compilation rather than faster better cheaper data processing, automation of clerical functions, document production and routing, data stroage and analysis. A fundamental shift from computers as a calculator and processing device to computers as a communication medium. KM is about connectivity, IM is about number chrunching.

I'm not sure there is hostility between IM & KM folks. I think an understanding and appreciation for people issues (trust, identity, dialog, meaning, innovation, sharing) puts a far different emphasis and focus on KM acitivities. We sure are talking development and selling into a new perceived market niche, a rush to position and differentiate from older ways.

There is a shift from objects to people, from documents to dialog, from access & security issues to communication and collaboration. I do not believe there is a separation, KM folks know documents and data are part of their solution, they just do not see them as the entire or only solution.

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Follow Ups:

• Knowledge Management for the New World of Business Yogesh Malhotra 15:29:29 10/31/99 (13)
  • Re: Knowledge Management for the New World of Business Greg Pickett 05:39:23 11/11/99 (0)
  • Re: Knowledge Management for the New World of Business khaled 11:02:38 11/01/99 (0)
  • Re: Knowledge Management for the New World of Business Vaughn P Fox 16:35:56 10/31/99 (10)
    • Re: Knowledge Management for the New World of Business Yogesh Malhotra 21:11:36 10/31/99 (0)
    • Decision making & KM Denham 17:09:15 10/31/99 (8)
      • Re: Decision making & KM Daan de Koning 08:25:16 11/07/99 (0)
      • Re: Decision making & KM Vaughn P Fox 20:47:43 10/31/99 (6)
        • KM beyond decision making Denham 22:08:43 10/31/99 (5)
          • Still, why? Reilly Atkinson 16:11:56 11/01/99 (4)
            • Re: Still, why? Mezei 19:01:21 11/02/99 (0)
            • Re: Still, why? Because of top quarks of course! Kees de Vos 20:11:10 11/01/99 (0)
            • Re: Still, why? Denham 17:12:20 11/01/99 (1)
              • Re: Still, why? Ron de Weijze 19:30:02 11/11/99 (0)

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