Posted by Sufian Abu on October 16, 1999 at 18:20:14:

In Reply to: Knowledge managementin software industry posted by Pramod Srinivasan on October 12, 1999 at 23:40:45:

You're very correct.

Human beings have gained wisdom over thousands of
years but always want to gain results taking the
shorter path. "No pain no gain" stands the test
of time.

Whether you want to talk about Maslow's law of
hierarchy or any just seven layers of OSI in
network design. We do have to take care of the
foundation layers before we should focus on the
more glamorous layers of implementation.

While every software vendor has started calling
any and every software tool or application that
stores data or allows functionality to manipulate
the data as a Knowledge Management tool, the leaders
in companies leading software departments and
implementations should remember that foundation
layers of Knowledge Management is going through the steep curve of creating
a learning, sharing, self initiated communicating
environement before we can ever create a Knowledge
Management effort which will be self-sustaining and
everlasting.

Many managers and leaders don't want to follow this
path of hard work which doesn't immediately result
into something tangible that can attribute to their
doing for which they can be credited.

Reading classics as Peopleware, Working Knowledge,
Built to Last etc. will give you very easy common-
sensical insight on the right way to do things.

Data Warehouses, Data Mining, Data Reporting, Filtering
engines... are all tools which can aide in a learning
environment to attain the goal faster, they are not
the means, specially not at all in an environment
where learning and self-sustaining open, sharing,
communicating, innovative, continuous questioning environment
has been created and maintained as an ingrained culture.

The wisdom exists but we do want to ignore it. None of this
is new. New gurus are recycling age old wisdom and putting it
in new flashy wrappers, calling the same old wise ideas with
new names and taking advantage my giving a perception that
something new has been created.

Good Luck my friend!

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