Posted by Martyn R Jones on October 08, 1999 at 12:36:28:

In Reply to: Re: CUSTOMER KNOWLEDGE MANAGEMENT posted by Phillip Olivieri on October 08, 1999 at 09:03:52:

Hello Phil

I know of a couple of companies that have their competitive intelligence and database marketing people within their Information Management organization. The "CKO" unit is divided between CI professionals and technology strategist roles and responsibilities who report to the head of the Information Management group and who must also interface with their other BI, IM and KM colleagues as required.

Regards,

Martyn R Jones
s organizacionales

• KM

---

Follow Ups:

• Re: CUSTOMER KNOWLEDGE MANAGEMENT Phillip Olivieri 16:46:38 10/08/99 (1)
  • Re: CUSTOMER KNOWLEDGE MANAGEMENT Martyn R Jones 06:47:40 10/09/99 (0)

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: