Posted by mike cahill on September 14, 1999 at 21:04:06:

In Reply to: Re: Curious about Knowledge Management posted by Vaughn P. Fox on September 11, 1999 at 23:29:03:

Your thoughts are moving in the right direction; and investment is a good indicator. The people who are most interested in KM are senior executives, and what they want ultimately is the ability fly the SBU just as a pilot flies a fighter plane, with exquisite response, speed and maneuverability.

If you want to verify where the KM power is, look particularly at SAP's "Management Cockpit" and also take note of SAP's most recent Knowledge effort called "Strategic Enterprise Management", SEM. Additionally, you will note that SAP has recently created an alliance with a very sophisticated model maker Powersim, an MIT, etc. connected, small company that is at the top of its class. SAP is directly connected to the board rooms of the Global 1000, so when you see SAP KM efforts, you should be as analytical as possible.

Now, when you study SAP's approach to SEM, you find that it is from the perspective of the financial expert. This is no surprise given SAP's intellectual roots. The basic idea that Knowledge is, in and of itself, of great interest is not within their perspective, i.e. the idea of knowledge about the knowledge about entity (KKE, no typo here) is difficult for them to fully embrace because they are only used to dealing directly with knowledge of the company (KE).

You can go even further, and talk to KM experts in the Big 5 and the other ERP, CRM and SCM companies, and you find that they are often willing to debate things like how to classify knowledge and data and information. All of this is a clear indicator that Knowledge research expertise in still in a formative stage. As you note, I am attempting lay a rigorous foundation to KKE at this time, and I find it a very abstract undertaking. Upon through research, one finds that the KKE perspective has rarely been punctured with power.

Copyright 1999
Michael J. Cahill
CA Associates
San Jose, CA
T - 408-978-2512
F - 408-448-3940
Mobile - 408-504-8378
caintel@concentric.net

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• KM, IM and Software Aus Polen Martyn R Jones 09:40:37 9/15/99 (0)

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