Posted by Brian C. Lee on October 11, 1997 at 04:25:25:

In Reply to: Re: KM - HR or IT? Need to Look Beyond the Labels posted by Lesley Shneier on September 25, 1997 at 11:50:55:

Every organization that is alive has a knowledge system whether they are a one person sole proprietor or a 200,000 multi-national conglomerate. The primary components of the the knowledge system are the brains of the people who make up the organization. I believe the emphasis on "Knowledge Management" is relevent because the sustained performance needs of organizations is continually exceeding the capacity and capabilities of the existing knowledge system. For organizations to be competetive and individuals to be successful knowledge must be encapsulated in technology for hands-off application of knowledge for the completion of repeatable processes that deliver products and services. This means that everytime we delegate responsibility for activities to technology we are enhancing our knowledge system with non-human knowledge workers. We are also creating the need for people to understand how to facilitate the technology to apply its knowledge. We also create the need to maintain this technology and
change it over time to ensure its continued relivence. As you have already figured out, to discuss knowledge management is to discuss the organization in its entirity all at once. Therefore it is safe to say, that I have much more to say on the topic of knowledge management. In closing I would like to offer an organizationcentric definition of knowledge management: Resourceing organizational processes with the knowledge required to perform repeatable processes in the delivery of predefined products and or services. Best regards, Brian

---

Follow Ups:

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: