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Re: Knowledge can not be transferred, but can be replicated.


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Posted by Martyn R Jones on August 02, 1999 at 11:18:45:

In Reply to: Knowledge can not be transferred, but can be replicated. posted by Kees de Vos on August 02, 1999 at 09:54:40:

Kees,

Nice posting but I also have a couple of issues with some of the comments - at least ny interpretation of parts of your posting.

I gather - and I may be wrong, it happens - that you believe that Knowledge Trasfer, from a Lessons Learned document to a person is not possible. Would this interpretation be true? Or do you mean that knowledge transfer in itself is a concept that is impossible to recreate in real life?

On a different tact I believe that we may get stick in a perpetual loop if we emphasize the problems of communicating via documents - it's good to do so but we do it quite a lot - over the benefits of communicating by also using documents.

True, if a detailed technical document is written in Basque concerning the technical and theoretical foundations and underpinnings of Stealth Bomber Construction then I am not going to understand it - I probably will not understand too much if I were to read it in its original language either.

However, if I were to read a recipe from my "Cocina Vasca" for Bilbao style Cod I would be able to reproduce it quite adequately by following the instructions and by additional reference points that I have taken from this book.

If we need to discuss anything more than that which could be conveyed by trivial sign language then we are stuck if we do not remotely speak the same language. On the other hand... if we move definitions of information and knowledge to the blurry middle ground then we can prove only one thing, that we are, to use an analogy, standing in no mans land between Mexico and the USA in that blurry and undefined territory that we cross but do not stay to contemplate.

Best regards,

Martyn R Jones





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