KNOWLEDGE MGMT | FORUMS | EVENTS | HELP | PRESS ROOM | @BRINT


About BRINT | News About BRINT | Help & FAQs | Users Guide | Advertise Here |
Welcome to the World's No. 1 Resource for Business Technology Management and Knowledge Management
@Brint.com
SEARCH [HELP]

Knowledge Management Think Tank is now: BRINT Global Knowledge Network.


Knowledge vs. Information: a clean start to the debate below.


[ ] [ Post Followup ] [ Discussion Forums ] [ Discussion Index ]

Posted by John Bardos on July 25, 1999 at 15:08:44:

Hello,

The discussion below seemed to be getting a little ugly. I think there are some valuable ideas in there that have stopped being addressed.

I think P. Richard Hansen's original contention was that the field of Knowledge Management is really dealing with information, not knowledge.

I believe this idea has some merit.

Documented "knowledge" in a book or on a computer is only information. If I never access this information it provides no benefit.

If I read this information and use it, it becomes knowledge. So by my definition, knowledge is information internalised and utilized.

A second point that I think was made is that a lot of knowledge is difficult to quantify and objectify. Perhaps what is more important than documentation is communication. Having people interact and share experiences will likely convey a closer approximation of the original knowledge than a documented procedure or best practice.

Perhaps KM focuses too much on the technology side and not people.

Thanks,
john

Follow Ups:


Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message:

[ ] [ Post Followup ] [ Discussion Forums ] [ Discussion Index ]

Download Our Articles and Interviews
[Guru Interviews] [Real Time Enterprise Business Processes] [IT Users Motivation] [IT Users Commitment] [Commitment and Motivation] [Inquiring Organizations] [Social Influences] [Customer Relationship Management] [Supply Chain Management] [IT Adoption and Utilization] [Managing and Measuring Knowledge Assets] [The Real Competitive Advantage] [Why IT and KM Systems Fail] [Myths About Expertise Management] [How 'Best Practices' Become 'Worst Practices'] [Beyond Information Ecology to Knowledge Ecosystems] [Knowledge Exchanges and Social Networks] [Why Expert Systems Aren't Enough] [KM for E-Business Performance] [Does KM=IT? Not!] [Other Articles and Interviews]


Top of Page

BRINT: 'Your Survival Network for The Brave New World Of Business'tm
Recommended by Business Week, Fortune, Wall Street Journal, Fast Company,
Business 2.0, Computerworld, Information Week, CIO Magazine, KM World,
Los Angeles Times, New York Times, and hundreds of other worldwide publications.

About BRINT | News About BRINT | Help & FAQs | Users Guide | Advertise

Make BRINT your Start Page | | Link to BRINT | Submit Articles

Terms of Use | Privacy | © Copyright 1994-2007, BRINT Institute, New York, USA