Posted by Denham on July 13, 1999 at 08:43:02:

In Reply to: The role of the Information Manager posted by k.widelski on July 13, 1999 at 07:54:54:

Greetings Kelly,

Information management plays a large role in knowledge management, it is responsible for almost all of the explicit portion. First let's agree on what information management is: the acquisition, control, storage, cataloging and retirement of all 'documents'. Documents can be maps, photographs, database entries, electronic presentations, CAD drawings, conversation archives, audio tapes, correspondence, customer orders, marketing flyers, organizational charts....

The IM role is: information audits (what and where), easy access (classification, indexing, searching, browsing, navigation), storage issues (physical location, preservation, inventory control), collection activities (what to buy, what to keep, what to display), push (selective dissemenation, user interest profiles, JIT notification), research help (literature search, compilation of bibliographies).

What I see happening is greater attention to gray or informal (non indexed) literature, focus on electric access (newsfeeds, literature databases), attention to the Internet, help with competitive intelligence, assisting groups with adhoc classification and ontologies. Suggest the library literature is a good place to start for more information e.g. The Special Library Association (SLA)

Of course for some folks this leaves the question, what does KM do? think about knowledge creation, knowledge sharing, inquiry, communities of practice, reflection, dialog, synthesis, corporate memory, continuous education, networking.....

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