Posted by Dave Paloian on July 03, 1999 at 10:32:39:

In Reply to: Re: What is the difference between information and explicit knowledge? posted by Kees de Vos on July 01, 1999 at 18:29:08:

Our views seem pretty consistent. I believe that the term "knowledge management" and the desire to rigorously account for intellectual capital lies behind much of the focus on explicating. After all, you can't manage it or count it unless there is an "it" to manage or count. However, this focus can lead to problems similar to those caused by focusing "quality" efforts on process. You can have the most effecient, error-free process in the world and still build perfect products that people don't want or can't use. That is not to say that process is not important. It merely indicates that process engineering must be accompanied by some criteria for end-product "goodness".

Likewise, the focus on MANAGING knowledge will not necessarily lead to better learning/thinking/knowledge work. Your observations on innovation and thinking in terms of best principles vs. best practices begins to move the focus away from the management of knowledge and more towards the goodness of knowledge.

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Follow Ups:

• Avoid "best practices" Lauri Grohn 09:48:01 7/05/99 (6)
  • Re: Avoid "best practices" Dave Paloian 20:17:00 7/06/99 (0)
  • Re: Avoid "best practices" Kees de Vos 09:43:35 7/06/99 (3)
    • Re: Avoid "best practices" Lauri Grohn 12:20:29 7/06/99 (2)
      • Re: Avoid "best practices" Kees de Vos 12:26:13 7/06/99 (1)
        • Cultivate "best principles" outsource "best practices" Martyn R Jones 12:45:15 7/06/99 (0)
  • Avoid "best practices" Avoid labels, avoid language Martyn R Jones 11:44:38 7/05/99 (0)

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