Posted by Denham on July 02, 1999 at 19:24:59:

In Reply to: KM Manager/officer posted by Laurence Smith on July 02, 1999 at 13:50:30:

Laurence,

An imtimate knowledge of practices that associated with sharing, creating and enhancing knowledge and learning would be at the top of my list. What are the key knowledge practices?

1) Sharing, creating the tools, environment, rewards and 'climate' for proactive pull and push, deep dialog, inquiry and support.
2) Structuring, indexing, categorization, mapping, navigation, search, abstraction, ontologies and summaries.
3) Data and text mining, knowledge discovery, representation, location, extraction of rules and concepts, testing and negotiation of meaning.
4) Learning, communities of practice, inquiry, reflection synthesis.
5) Mapping, sreaching for knowledge related opportunities, yellowpages, location of expertise
6) Working with knowledge, tools, representations, understaning data, information, knowledge qualities, linke between knowledge and business vision, knowledge strategies.

Above all, I believe a KM manager needs to be interested in and passionate about knowledge in all its many facets. With this quality in place there is room to learn, read, practice and experience, i.e. you can acquire the rest if you have the intrinsic motivation and the drive to inquire.

What do you think?

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