Posted by Laurence Smith on July 02, 1999 at 13:50:30:

Knowledge Management Officer – skills and competencies?

At lunch yesterday a colleague, eager to get into the field, asked me what she needed to know to become a KM person. I must admit that I was at a bit of a loss (I blame it on tacit knowledge) when I couldn’t give her a decent answer. I ‘knew’ what was important, but had never before had to externalise it.

So I though I would ask you all, ‘what are the appropriate skills, experience, competencies etc. that make up a good knowledge management officer profile?’ Anybody got any good job descriptions they want to share?

I guess I am more curious about the behaviours, attitudes and ideas, than actual hard experience and technical skills – what do people think? Here’s some to get us started, in no particular order.…

Openness to new ideas…

Perception of the importance of people, behavioural and cultural issues…

Business results focused…

Technology aware…

What else?

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Follow Ups:

• KM/CKO etc. Martyn R Jones 06:58:54 7/05/99 (5)
  • The article can be found here... Kees de Vos 20:48:41 7/05/99 (4)
    • I'd like to know about "scientific management." Sophie Kim 19:59:11 7/12/99 (3)
      • Re: I'd like to know about "scientific management." editor 00:33:26 7/15/99 (0)
      • Re: I'd like to know about "scientific management." editor 23:58:12 7/14/99 (0)
      • Re: I'd like to know about "scientific management." Martyn R Jones 08:30:59 7/14/99 (0)
• Re: KM Manager/officer Kees de Vos 21:25:15 7/02/99 (0)
• KM Manager Denham 19:24:59 7/02/99 (0)
• Re: KM Manager/officer Mezei 15:30:36 7/02/99 (45)
  • Re: KM Manager/officer Lauri Grohn 03:46:17 7/05/99 (44)
    • Re: KM Manager/officer Mezei 12:42:53 7/05/99 (41)
      • Creativity? No. Lauri Gröhn 14:13:43 7/05/99 (40)
        • Rationale? Mezei 10:51:44 7/06/99 (0)
        • DIK = Dangerous typology! Denham 22:36:07 7/05/99 (9)
          • Re: DIK = Dangerous typology! Mezei 10:34:29 7/06/99 (8)
            • Re: More on "Dangerous": Can "Dangerous" be "Fun"? Yogesh Malhotra 21:35:35 7/06/99 (7)
              • Re: More on "Dangerous": Can "Dangerous" be "Fun"? John Tieso 09:05:40 7/07/99 (6)
                • Re: More on "Dangerous": Can "Dangerous" be "Fun"? Mezei 10:24:44 7/07/99 (5)
                  • DIK Martyn R Jones 12:11:50 7/07/99 (4)
                    • Re: DIK John Tieso 08:38:31 7/08/99 (3)
                      • What makes a good CKO? Christina Cheng 02:43:15 7/11/99 (2)
                        • Re: What makes a good CKO? John Tieso 11:09:15 7/14/99 (1)
                          • Re: What makes a good CKO? CJSekhar 20:45:38 9/21/99 (0)
        • Re: Creativity? No. Mezei 14:27:52 7/05/99 (28)
          • Please keep the peace. Kees de Vos 21:00:06 7/05/99 (27)
            • Statement to this forum Mezei 11:04:25 7/06/99 (25)
              • How Knowledge Persons Can Have a Good Fight... On Creative Conflict and Dialog Yogesh Malhotra 21:13:43 7/06/99 (18)
                • Multiple meanings (using map metaphore) Lauri Grohn 03:29:34 7/07/99 (17)
                  • On Science and Art Yogesh Malhotra 17:21:40 7/07/99 (15)
                    • Kuhn was not Kuhnian! Lauri Gröhn 01:35:29 7/08/99 (13)
                      • Re: Kuhn was not Kuhnian! Kees de Vos 04:52:30 7/11/99 (0)
                      • When The Right To Theorize Is Denied Martyn R Jones 22:18:30 7/08/99 (10)
                        • Positioning KM Lauri Grohn 07:21:04 7/12/99 (9)
                          • Re: Positioning KM ... or letting KM position itself Martyn R Jones 08:39:31 7/12/99 (8)
                            • Re: Positioning KM ... or letting KM position itself Lauri Grohn 09:44:36 7/12/99 (7)
                              • Knowledge Accounting System Martyn R Jones 10:35:11 7/12/99 (6)
                                • Why KM is not a science (yet?) Lauri Grohn 11:22:30 7/12/99 (5)
                                  • Re: Why KM is not a science (yet?) Kees de Vos 06:09:57 7/14/99 (3)
                                    • Re: Why KM is not a science (yet?) Lauri Grohn 08:19:51 7/14/99 (2)
                                      • Re: Why KM is not a science (yet?) Dan Cohen 17:20:23 7/14/99 (1)
                                        • Accounting or just statistics? Lauri Grohn 03:00:13 7/15/99 (0)
                                  • Reasons, Arguments, Shorthand and Anecdotes Martyn R Jones 13:54:48 7/12/99 (0)
                      • Re: Kuhn was not Kuhnian! Mezei 12:38:49 7/08/99 (0)
                    • Re: On Science and Art Mezei 17:40:05 7/07/99 (0)
                  • Re: Multiple meanings (using map metaphore) Mezei 10:31:46 7/07/99 (0)
              • Re: Statement to this forum Lauri Grohn 11:55:05 7/06/99 (5)
                • Re: Statement to this forum Mezei 12:49:00 7/06/99 (4)
                  • knowledge touchpoints, different interpretation and views Martyn R Jones 18:06:46 7/06/99 (3)
                    • Philosophy of KM? Lauri Grohn 03:51:57 7/07/99 (2)
                      • Deep thought, shallow knowledge and interestig links Martyn R Jones 10:38:11 7/07/99 (1)
                        • Please ignore the above post Martyn R Jones 10:43:13 7/07/99 (0)
            • Re: Please keep the peace. Mezei 10:23:29 7/06/99 (0)
    • Knowledge Manager Marty n R Jones 05:55:15 7/05/99 (1)
      • Knowledge Manager (clean copy) Martyn R Jones 06:14:45 7/05/99 (0)
• Title should be,- 'Knowledge Management Officer – skills and competencies?' Apologies. Laurence Smith 13:53:32 7/02/99 (0)

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