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KM & Notes


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Posted by Denham on June 28, 1999 at 10:13:27:

In Reply to: Knowledge management &lotus notes posted by Indusekhar N.Ganti on June 26, 1999 at 05:19:51:

Greetings Indusekhar,

I guess the answer is it depends!!.

a) Can you afford the price? (not just the license fees, when alternative client browsers are free, but the in-house development, support & training costs)

b) Do you really need document replication when fast internet connectivity is almost everywhere?

c) Do you wish to have end users actively involved in development? (Notes usually requires dedicated programming staff or a development factory)

d) Are you looking for a generic development platform (repository, security, workflow, database) or do you need a niche application e.g. intranet publishing, intelligence profiling, helpdesk, customer relationship management, message system, conversation server, project management tool, or a dynamic knowledge finder like Abuzz beehive or Cartia?

e) Will a document centric environment be suitable to your needs? Perhaps you need an integrated information ecology that supports asynchronous dialog, static web publishing, collaborative authorship, synchronous brainstorming, instant messaging, voting, ranking, searching, calendars....

f) Are you looking for a robust environment for document management, alternative ways to publish and markup (CDROM, HTML, XML, SGML) strong version control, wide selection of final fonts and file types?

g) Are you looking for quality search and text mining tools? Expect to pay extra for 3rd party functionality e.g. e-commerce, strong encription, concept extraction, efficient indexing & search.

So it depends; on your particular needs, your industry, the standards already adopted by your stakeholders, the architecture you choose to take you into the future, your position on open or proprietary systems. Notes can do most it, but you need it all right now and can you leverage it to provide a useful ROI?



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