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Re: KM mediator in a...


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Posted by Reilly Atkinson on June 25, 1999 at 15:19:52:

In Reply to: Re: KM mediator in a... posted by Laurence Smith on June 25, 1999 at 13:29:03:

Mr. Smith, et al

There's a comment by Mr. Smith in an earlier posting about avoiding reinventing the wheel... As I read the further discussions I find that that's exactly what's going on here -- the problems of getting the right info to the right person at the right time, and creating an atmosphere that facilitates getting the job done have been addressed and often solved throughout history. That is, there are countless people who know, through experience, how to manage the "combo" of knowledge and people.

As far as I can tell, the person(s) at the center of the knowledge transfer center used to be called "the boss". My first boss, at Boeing in the 1970s, knew hundreds of well placed workers, managers and executives - out of 80,000 employess-. He always knew who to talk to to get up to the date info on most anything. And, he was not unique. Further, as cannot be done by a canned web page, he could vet the veracity of info that he was receiving, calibrate the skill and relability, and detect hidden agendas of the people involved. He taught me many useful things about management and politics, which I, in turn, passed on to my proteges. It seems to me that there's a danger of effective people management being replaced by rather inflexible (computer) systems -- a nicely filed auto tire being replaced by a flat bicycle tire.

Why reinvent good management practices?

Thanks,
Reilly Atkinson

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