Posted by Joachim Stroh on June 24, 1999 at 13:13:18:

In Reply to: Re: IT vs IS vs. KM posted by Yogesh Malhotra on June 18, 1999 at 13:43:31:

It seems easier to distinguish between IT and IS - the controversy starts when you add KM to the mix. As you mentioned in your article, we needed a "recipe of going beyond information and technology" something that sits on top (or rather goes beyond) traditional IS and IT approaches. It's an effort to "build systems to support knowledge, not data" (Datamation, Manville&Foote). For us, we also needed some kind of interface for the users (mainly our consultants) so that we can give them the necessary tools (products & services) but they would need to define the space - neither IS nor IT would be able to do this (or if so they would be likely to fail). An example in case: we recently build a Health&Welfare practice community - IS provided the tools (Lotus Notes infrastructure) and IT the transport layer (LAN infrastructure). Consultants in the H&W practice "defined" this community space and decided what need to be "served up". By building these "modules" it will be a lot easier for IS to build other communities in a similar fashion. On the other hand, it is much more effort for the users to think through what exactly it is they want to manage. But maybe this where KM starts - we are only seeing the tip of the iceberg.

---

Follow Ups:

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: