Posted by Joachim Stroh on June 09, 1999 at 16:14:16:

In Reply to: IT vs IS posted by John Hale on June 02, 1999 at 10:21:02:

Consulting firms tradionally have separate IS and IT departments. With KM becoming more and more "fashionable" in our practice areas, we tried to develop a simple model to describe the relationship of IS with KM and IT initiatives. The result was a three-layered approach (I tried to convert the model into ASCII text):

/\
/ \
/ KM \
/------\
/ IS \
/----------\
/ IT/OA \
--------------

Notice that IS is playing a central role interfacing with both KM and IT initiatives. KM is on top of the pyramid - not meant to be a specific KM application or produt but rather seen as the definition of the "front-end" to the consultants/users - this is the space were information streams are bundled together and served up as a combination of products & services that enable the consultant to perform their tasks.

The second layer depicts the knowledge/information architecture/infrastructure that IS is building and maintaining. Here you'll find core KM components that support KM initiatives. Examples include document management, IC/ content publishing or work group/flow applications. It is also the foundation layer for basic messaging and information research services.

The network/OA infrastructure is the foundation layer for network protocols, topologies and services - it puts everything together to make the TP LAN/WAN run smoothly. In addition, the office application (OA) layer contains all standard office desktop software.

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Follow Ups:

• Re: IT vs IS vs. KM Kees de Vos 16:24:10 6/09/99 (4)
  • Re: IT vs IS vs. KM Joachim Stroh 17:17:38 6/09/99 (3)
    • Re: IT vs IS vs. KM Kees de Vos 18:22:45 6/17/99 (2)
      • Re: IT vs IS vs. KM Yogesh Malhotra 13:43:31 6/18/99 (1)
        • Re: IT vs IS vs. KM Joachim Stroh 13:13:18 6/24/99 (0)

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