Posted by John Tieso on June 04, 1999 at 14:40:29:

In Reply to: Re: Expilicit knowledge and windshiel wipers posted by Kees de Vos on June 03, 1999 at 18:21:11:

Kees:

A good set of questions. Will try to takle them one at a time.

1- Information becoming knowledge. Information is of two types:
- Supporting information - Information that has been created for some purpose that is now relevent to the current question or requirement
- Enabling information - information that records the steps taken to perform a task. Enabling information may utilize supporting information, or the data that forms the basis ofsupporting information, or may use other enabling information, from other tasks or activities that may bear on the current need.

Information becomes knowledge when the information has been used, understood, and retained by the individual. There are those that will say that, to become knowledge, the information must have been used by memory atleast one more time. I don't necessarily adhere to that further definition.

2- Explicit before tacit knowledge. It may be that a person learns from another a fairly complex task and can reproduce it without the steps required to perform the task ever being formalized--put on paper or in some other retreivable form.

3- Enriching tacit knowledge. i am one that believes in the view that the mind has cumulative effect, much like the data warehouse. Even in those instances where the information retained does not appear to link to other information, it has a level of importance for the person that it is retained and remembered when needed. often, due to changed circumstances, it may be combined with other information retained--which might be simply a location or data warehouse where other information is stored--to arrive a logical decision.

4- Every mechanic getting the same result. For tasks where only one result can possibly be correct, the utilimate answer is yes. However, the steps involved might evolve over time as the meachnic learns new or novel ways to approach the problem.

---

Follow Ups:

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: