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KM strategies


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Posted by Denham on August 26, 1998 at 17:22:31:

In Reply to: Re: Framework for Developing Knowledge Management Strategy posted by Bob Guns on August 26, 1998 at 14:25:13:

Bob,

Part of the problem around explicit strategies is related to taxonomy. There is no single taxonomy of strategies that is definitive and agreed upon by all. I suspect we do not have the terminology, concepts or the categories to explain what we do.

Another aspect is dynamics, KM is undergoing some macro trnds in response to market perceptions, consultant push and vendor hype. This evolution is superimposed on any strategy:

1) from intra organizational to extra organizational
2) from capture of explicit information and reuse to tacit knowledge and collaboration
3) from access to passive documentation to interactive communities

So if we take some of the traditional strategies such as customer knowledge, IC management, intranet publishing, document management, information structuring and overlay the trends above the waters become a little muddy.

Do you see a neat taxonomy of strategy iniatives developing?


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