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Framework for Developing Knowledge Management Strategy


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Posted by Yogesh Malhotra, Ph.D. on August 22, 1998 at 14:05:22:

In Reply to: Knowledge Management Strategies posted by Bob Guns on August 22, 1998 at 10:17:55:


Bob,

Nice to hear from you again. Based on our continuing interactions with partners and senior executives of firms implementing Knowledge Management, I share your belief that the topic of Knowledge Management Strategy needs dire attention. We would like to share our thinking on this topic and invite you to share your understanding based on the work that you have done with CKOs.

To get the discussion rolling, I would like to underscore three key themes that seem pertinent to the issue at hand. @BRINT Research Institute has been developing and disseminating knowledge about these fundamental issues over the last few years. Our theory-generation, practice and advisory activities have focused on developing the underpinning bases for a cohesive framework of Knowledge Management Strategy.

Details about these issues -- along with relevant articles, interviews, commentaries and analyses -- may be accessed from the various topic areas of the WWW Virtual Library on Knowledge Management, developed and sponsored by @BRINT Research Institute.

Listed below are what we consider the three key anchors for developing a cohesive framework for the organizational Knowledge Management Strategy.

1. Knowledge is distinct from Information

See, for instance, our conference article available online at:

  • "Knowledge Management in Inquiring Organizations"
  • http://www.kmnetwork.com/km.htm
  • as well as the compilation of our commentary and analyses accessible at:

  • Commentary & Analyses: Knowledge Management Issues
  • .

  • http://www.brint.com/opinion/
  • 2. Management is distinct from Control

    See, for instance, our interview with 'Training and Development' magazine entitled Virtual Corporations, Human Issues & Information Technology" and prior discussions on this forum accessible under:

  • On Management & Control
  • 3. Strategy should focus on 'Anticipation of Surprise'

    As noted in our articles and presentations . You may also like to review the Mintzberg-Ansoff debates [besides others such as the works of Brian Arthur] about the 'new thinking' on strategy. We have attempted to relate such 'new thinking' to Knowledge Management in our commentary and analyses, as well as more explicitly in the following two articles:

  • Knowledge Management for the New World of Business

  • Toward a Knowledge Ecology for Organizational White-Waters
  • Now… leaving the virtual podium for your turn to motivate the dialog…

    Yogesh Malhotra, Ph.D.
    @BRINT Research Institute
    www.brint.com



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