Posted by Lisa Thompson on July 31, 1997 at 13:44:56:

Hi

You all could really help our project team aimed at identifying core insurance processes? and developing a procedure to share best practise within the UK company and ultimate sharing across the company world wide?.

Our starting point has been to identify perceived best practise within our company and we have asked the directors to identify these.

This is all very good however as a company we are far from sharing knowledge - each division is very competitive happy to share what they do well but not so happy to learn from others..

The questions you could try and answer for me are:-

1. Which companies in your eyes are global leaders of sharing knowledge?

2. How do you get commitment to share/consult internally? (From dicsussions divisions would rather step outside rather than start by consulting internal divisions?}

3. What are some good principles that could be adopted to encourage an organisation to share knowledge/practises/good processes?

4. The company is keen to benchmark practises to prove they are best - what are your views on this wish?

Any advice/information would be greatfully received?

Regards

Lisa

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Follow Ups:

• Re: Best practise/Sharing/Knowledge Management/IT alazmi 17:38:48 9/17/98 (0)
• Re: Best practise/Sharing/Knowledge Management Miek 07:26:43 2/18/98 (2)
  • Re: Best practise/Sharing/Knowledge Management Maria Lucia Goulart Dourado 20:31:04 8/31/98 (1)
    • Re: Best practise/Sharing/Knowledge Management Editor 15:07:51 9/01/98 (0)
• Re: Best practise/Sharing/Knowledge Management jack w. bonney 18:36:45 10/09/97 (0)
• Re: Best practise/Sharing/Knowledge Management Dan Law 15:41:25 8/05/97 (1)
  • Re: Best practise/Sharing/Knowledge Management Shabnam Holliday 07:58:01 9/29/98 (0)
• Best practise/Sharing/Knowledge Management Denham 10:23:19 8/05/97 (2)
  • Re: Best practise/Sharing/Knowledge Management Lisa Thompson 10:18:13 9/30/97 (1)
    • Re: Best practise/Sharing/Knowledge Management joyce shoo 18:21:57 4/10/98 (0)
• Re: Best practise/Sharing/Knowledge Management Smithers 18:03:13 7/31/97 (5)
  • Re: Best practise/Sharing/Knowledge Management Diane Zhang 22:22:02 1/07/98 (0)
  • Re: Best practise/Sharing/Knowledge Management Dan Law 12:40:00 10/24/97 (1)
    • Re: Best practise/Sharing/Knowledge Management Diane Zhang 22:29:22 1/07/98 (0)
  • Re: Best practise/Sharing/Knowledge Management Ilieva 14:27:48 8/05/97 (1)
    • Re: Best practise/Sharing/Knowledge Management Tom Gallienne 03:26:45 10/19/97 (0)

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