Posted by Denham on July 29, 1997 at 17:03:31:

In Reply to: Who are the Top Knowledge base engineering companies? posted by Tony Carlin on July 29, 1997 at 16:24:04:

Toni,

You are welcome to look over the list from Gene Bellinger. Most of these companies have a very specific niche in the market e.g. help desks or their product is only available on certain platforms e.g. NT

It would be helpful if you could provide some more information. Are you looking for software and or consulting services, what is your application? helpdesks have different KM requirements to design engineers knowledge capture for sales support, will the application be stand alone or integrated?, do you any inhouse skills you can leverage or is this a "geenfields" venture?, will you do the knowledge capture yourself or buy "canned" knowledge bases?.... the questions go on and on.

Please feel free to contact me by e-mail if you wish to obtain more guidance.

• Gene Bellinger's KM page

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