Posted by John Tieso on July 23, 1998 at 10:19:43:

In Reply to: Re: Information & Knowledge Workers posted by Ramesh on February 09, 1998 at 23:35:52:

Now I believe we are coming closer to a definition. If we accept that knowledge is internal and information is external, then we can, I believe, begin to accept that the knowledgeworker has to use some tyep if internal [i.e. learned] skills to manipulate information to respond to the requirements. An information worker can search, using established procedures and tools to get the information, but it is the knowledge worker that does the analysis and assimilation to produce the answer.

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