Posted by Denham on July 05, 1998 at 19:51:21:

In Reply to: Re: KM & PM posted by Brian Wilkinson on July 05, 1998 at 15:07:30:

Brian,

Boundary objects are the 'documents' that carry meaning across departments or functions. In a bank this would be an individual account. It would be processed by accounting, auditing, marketing each looking at the imformation and applying their interpretation. The concept comes from John Seely Brown of Xerox PARC and is described in a number of his presentations and artciles the latest I have to hand is J. S. brown & P. Duguid, 1998 Organizing Knowledge, California Management Review 40 (3) 90-111.

There are a number of solutions for hooking Notes to PM engines, it depends on the degree of document control you desire. I'm aware of combinations of Notes & Documentum, Notes and Novasoft, Notes and MS Project links. I'm sure you could program Notes to do some of the PM reasoning but that would be the hard way and you would loose out on the incremental functional improvemenst available (and the R&D) that is going into the PM specific products. Notes can be used to capture the electronic conversations for your virtual teams and it could serve as the repository for the meeting minutes and e-mails where the teams are closer together. The trick is abstracting the learnings and making dure these are available for learning in future projects. So far the best way I know to do this is to make it an explicit responsibility of the project administrator. I'm skeptical of 'learning histories' as they are subject to NIHS (not invented here syndrome). It has proved difficult to get new project memebers interested and motivated to access and learn past projects history.

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• Re: Boundary objects Robert Benjamin 15:41:00 7/06/98 (0)

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