Posted by Joe Rizzo on July 21, 1997 at 17:12:07:

In Reply to: The issue of sharing knowledge posted by Umesh on July 17, 1997 at 05:36:47:

I think your point is exactly on issue: theory is on e thing - but if one cannot put it into practice - so what?
I have taken a simpistic approach to creating knowledge - and it has worked. I assume that knowledge is present in people - and that one needs to make a judgement as to whether a person is really a knowledge "expert". Once that judgement is made - let the expert present their knowledge through a stream of consciousness technique. Then, take that knowledge content and clean it up and make it available to the organization. The principle here is that knowledge begets knowledge. A cycle starts and others contribute their knowledge - spurred by the first.
This technique has been used by me successfully to gather knowledge on technology from over 200 independent subject matter experts. What is remarkable is that the SME's (subject matter experts) are able to contribute knowledge at an extraordinary rate.
This content has been placed online - and has been used to make multi-media courses and seminars on technology. We have entered all of the content into a database so that it can be searched and re-used not only as courses - but as a knowledge-base.
But this is just the starting point: because knowledge begets knowledge. Once knowledge is "released" to the organization through an Intranet - new awarenesses happen and other people make discoveries that generate new knowledge.
The point is that the capture of knowledge and the dissemination of that knowledge is necessary to get it going. Fortunately, we have WWW technologies that allow us to deploy these "Knowledge Nets" quickly and inexpensively. Once deployed, then I believe the notion of "knowledge management" can start.

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Follow Ups:

• On Witchcraft and Knowledge Management 'Solutions' Yogesh Malhotra 22:43:30 7/21/97 (4)
  • anyone here know about genies Kristin 21:22:06 6/07/98 (0)
  • Re: On Witchcraft and Knowledge Management 'Solutions' James Delavan 22:17:15 12/16/97 (0)
  • Re: On Witchcraft and Knowledge Management 'Solutions' vani viswanathan 17:29:01 7/29/97 (0)
  • Witchcraft & solutions, it's the mix that matters!! Denham 12:07:49 7/22/97 (0)

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