Posted by Sri Sridharan on May 06, 1998 at 05:45:32:

In Reply to: Add to the concept and debate posted by Tom Sudman on March 24, 1998 at 20:09:24:

It has become commonplace to bash technology when talking about knowledge. Let us open up just a bit to restore a balance.
Clearly KM is not about technology. But the new emphasis on KM is enabled by a combination of new tools and a new infrastructure.
The infrastructure is world-wide connectivity (Internet, Intranet, Extranet and Internet2).
The tools are the ones for sharing knowledge (groupware), extracting knowledge (search, classification, storage), dissemination (mail, push), knowledge creation (data mining, adaptive learning models) and for knowledge use.
The technological support for knowledge use includes the venerable workhorses like spreadsheets, graphing, charting, simulation models and some new ideas like 3D visualization, knowledge based systems.

If one takes stock of current organizational knoweldge practice, comes up with a new practice for fostering increased knowledge sharing and utilization; if one can express the new vision as a process flow then we have a start.
Then we need to figure where technology support has the best leverage and put in tools to automate just those parts.

This way of looking at it might just well be the best way to blend techno savvy with sound business judgement.

Is this an architecture? Comments?

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