Posted by Denham on April 01, 1998 at 16:23:54:

Ever walked into an organization and felt you were in a new paradigm? Been in a place where the culture was so thick it was like walking in syrup?. Some companies follow the mantra of knowledge as an "object" or a thing. They value intellectual property, keep book of the their patents, lock their trade secrets away, put their name on everything that moves. Another firm will focus on knowledge as process, value relationships, cultivate dialog, seek innovation and maintain open books!

Interesting how we have these radical dicotomies in our attitude to knowledge, some favor conversation over content, some text over graphics, others individual over group learning, some value only explicit knowledge while others favor tacit competencies, one firm concentrates on best practices and the next captures lessons learned. The interesting observation is that so few seem to have the balance right or consider the entire application field.

Firm A has a internal KM focus, firm B spends its money on extranets and EDI. So do you make the best of both worlds?, do you use lessons learned to sift for best practices?, do you mine the electronic conversations and place the 'gems' on static web pages?, do you take individual insight to and form group knowledge? and turn group understanding into new individual mental models?, do you talk about graphics and visualize text?

Knowledge dynamics: the potential of publishing and the power of conversation make a synergistic pair, we are stronger having them both rather than one or the other. So do you mix & match or do it by the batch?

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Follow Ups:

• Re: What KM is yours? John Tieso 09:00:53 7/14/98 (0)
• Re: What KM is yours? Tom Sudman 21:27:53 4/01/98 (4)
  • Interaction rates Denham 07:04:01 4/02/98 (3)
    • Re: Human Interactions & Knowledge Dynamics Yogesh Malhotra 14:34:20 4/04/98 (2)
      • Re: Human Interactions & Knowledge Dynamics Sansinee Pattanai 17:23:31 5/26/98 (1)
        • Re: Human Interactions & Knowledge Dynamics Yogesh Malhotra 18:12:34 5/26/98 (0)

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