Posted by Jay Reay on March 17, 1998 at 16:51:52:

In Reply to: Re: On 'Common Sense' vs. 'Shared Sense' posted by Yogesh Malhotra on March 17, 1998 at 13:35:37:

Yogesh and Tom
The human element in communication includes understanding (which is largely connected to experience) and perception, which may have other elements including concepts of "soul" and human-human interaction.
This discussion thread started by Don has been provocative here in our practice, engaging IT specialists with strategists in a fascinating fence from which we are gleaning more "understanding" about the role of IT solutions in the KM issue.

To us the practical application of this understanding - the development of our own knowledge about knowledge - allows us to provide IT tools and techniques to what we agree is fundamentally a set of human attributes. Data capture, retrieval and processing is vital, but much more important is the efficient selection of useful data and the effective application of all types of information and abstract thinking into solution finding on a day to day basis. This involves the personal interaction of colleagues too, so the human elements are vastly more important than any machine-based element, difficult though that may be for the IT corporations who have hijacked KM to rebrand dying "solutions".

Thanks for some elucidation.
Jay

---

Follow Ups:

• Re: On 'Common Sense' vs. 'Shared Sense' Jay Reay 10:01:25 3/18/98 (0)
• Your final paragraph says it all Tom Sudman 17:41:44 3/17/98 (0)

---

Click Here to Post Follow Up in New Forums

    Knowledge Management Think Tank (New)

  

 Subject: 

Message: