Posted by Yogesh Malhotra on March 15, 1998 at 23:30:52:

In Reply to: Re: On Sense, Sensibility and Nonsense posted by Mezei on March 15, 1998 at 20:23:48:

Don, I think the key issue pertains to the definition of knowledge in terms of the context that provides meaning to data / information as a channel for [potential] action.

Perhaps, knowledge in the traditional sense of AI-oriented KM may be transferred, such as in case of 'intelligent' process-control machinery and fault-tolerant systems often associated with banking industry. However, such knowledge would be very bounded as far as the context- sensitiveness and context-variability is concerned. In many such cases, such as those involving software agents, the 'knowledge' aspect will be related to some programmed or semi-programmed human action [such as 'decision making']. A more accurate depiction in that case will be:

machine - machine - human
data - data - data/information/knowledge

The more unstructured the context, the greater the context-variability of the information, the greater the 'gap' (remember the 'discontinuity' mentioned in the context of discontinuous change) between information and action, greater the need for the human in 'enacting' the knowledge.

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