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Re: Can measuring IC thwart KM initiatives?


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Posted by Martyn R Jones on March 01, 1998 at 02:07:11:

In Reply to: Can measuring IC thwart KM initiatives? posted by Rob Patzig on February 27, 1998 at 21:31:44:

Rob:

One of the goals of the Knowledge Asset Management programme I ran at Groupe Bull in the early 90's was to engender the conception of Knowledge as an asset, equivalent in importance and value to any other corporate asset ( although we always stated that knowledge is the most important asset, after people, that a company can possess ) and as such should be measured and managed accordingly.

What we discovered was that the only means to convince senior management of the great and growing importance of knowledge and corporate memory was to measure it. By measuring, albeit crudely, the value of knowledge assets within the organization we were able to raise the importance of that knowledge to something approaching a tangible capital asset.

As for the perceived dangers of measuring assets, and in particular the measurement of knowledge assets and their impact on people, then I am sure that the real threats lie elsewhere. We may well see the elevation of people to hard assets as being, in many cases, an improvement - ethics and liberalism never being the strongest points of "some" businesses.

Martyn



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